To begin your North Pole Adventure, your child will receive a personalised ticket from Father Christmas himself!
(You will collect this on the day)
At your selected time, you’ll head to check-in and collect your passport and Elf Coins before setting off on your journey!
Next, you will head through the magical portal to the North Pole!
Then you can explore the Victorian High Street (which includes the wonderful Sweet Shop and little Pub!) to exchange your elf coins for Sweets or a Mince Pie and Mulled Wine, Hot Chocolate or Squash!
Following on, you’ll be needed to help the Elves sort the parcels in the Post Office!
Then, you’ll be needed to help decorate Gingerbread
with Mother Christmas!
Afterwards, meet our magical talking Polar Bear who will personally mention every child within the Ice Cave!
Following this, the Elves need help fixing the Toy Machine to save Christmas!
Warm up your vocal cords, as you’ll next be singing festive songs with Silvermist the Reindeer!
Help keep the Elves on time
by ringing the bells!
It’s time for your family to enjoy a very special meeting with Father Christmas!
Finally, choose a gift from
the large variety in the Present Parlour!
You can select the date and time you would like to experience your North Pole Adventure. The experience will last approximately 1 hour and 45 minutes. All tickets include entrance to the National Forest Adventure Farm however the time of entry is dependent on when you book your North Pole Adventure.
If you have booked a Saturday or Sunday, this includes entry to the Adventure Farm from 9am to 6:45pm the day of your visit (2pm on 24th December) so please give yourself a couple of hours to enjoy the activities before or after your North Pole Adventure.
If you have booked an evening slot on a Thursday or Friday, this includes entry to the Adventure Farm Soft Play from 3:30pm to 6:45pm.
Sorry no pushchairs in the experience and a maximum of 2 standard-sized wheelchairs per session. Sorry no mobility scooters or large electric wheelchairs due to standard doorway sizes.
Babes in Arms (0 – 11 months) are FREE but no activities or present is included.
Autism friendly sessions are running on the 7th & 14th which include smaller groups plus lighting, sound and performance changes.
We ask for information about you and the children in your party for our interactive polar bear show. This information will not be shared with any other company.
For Health and Safety reasons there is a maximum of 2 standard-sized wheelchairs per session.
Sorry, NO pushchairs. A pushchair park is provided.
Please make sure you are at the entrance to the North Pole Adventure at your booked time. We will not be able to re-accommodate you at a different time.
You will stay with your allocated time slot group throughout the experience. Different timeslots will not be able to experience the North Pole Adventure together.
Please bring your booking reference with you.
Sorry no dogs except assistance dogs. Children remain the responsibility of their parent or guardian at all times. Management reserves the right to refuse admission.